Our Privacy Promise

The Eagle Haven Fund
Effective September 1, 2026

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The Eagle Haven Fund is committed to treating your personal information with care and respect. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it.
 

1. Information You Share With Us

When you interact with The Eagle Haven Fund, you may choose to provide information such as:

• Your name

• Mailing address

• Email address

• Telephone number

• Donation and transaction details

• Information you provide when contacting us

• Information submitted through our website, donation forms, or event registrations

We collect this information to help us maintain meaningful relationships with our supporters and carry out our charitable mission.
 

2. How We Use Your Information

We use your information thoughtfully and responsibly. Depending on how you interact with us, we may use it to:

• Process and acknowledge your generous donations

• Send donation receipts and other important communications

• Keep you informed about our work, programs, and events

• Respond to your questions or requests

• Thank you for your support

• Maintain accurate financial and organizational records

• Improve our website and supporter experience

• Meet applicable legal, tax, and accounting obligations

We want to stay connected in ways that are helpful to you. You can opt out of non-essential communications at any time. Simply email us at info@eaglehavenfund.org.

3. Your Information Is Not for Sale

The Eagle Haven Fund will never sell, rent, trade, or share your contact information with outside organizations for their own marketing, fundraising, or promotional purposes.
 

We do not sell donor lists, participate in mailing-list exchanges, or provide our supporters' contact information to other organizations seeking to solicit donations.
 

We understand that when you share your information with us, you are placing your trust in our organization. We take that responsibility seriously.
 

4. Trusted Service Providers

To operate effectively, we sometimes work with carefully selected service providers. These may include companies that help us:

• Process donations and payments

• Host and maintain our website

• Send emails or other communications

• Manage our records

• Provide accounting or administrative support
   

These providers may need limited access to personal information to perform services for The Eagle Haven Fund. They are expected to use that information only for the services they provide to us and are not authorized to use it for their own marketing or fundraising purposes. Furthermore, each provider you interact with maintains it's own security and privacy policy which are in effect when you are directly sharing your information to their websites. 
 

Working with a service provider does not mean we sell or share your contact information for that provider's own use.
 

5. Donations and Payment Information

When you make a donation, your payment may be processed through a third-party payment provider.

We do not ordinarily receive or store your complete credit card or bank account information. Payment providers handle payment details according to their own security and privacy practices.

We encourage you to review the privacy policies of any payment provider you use when making a donation.
 

6. How We Protect Your Information

We take reasonable steps to protect the personal information entrusted to us.

Our efforts include:

• Limiting access to personal information to people who have a legitimate need to use it

• Taking reasonable administrative, technical, and physical security precautions

• Using appropriate safeguards when storing and handling information

• Reviewing how information is managed within our organization
   

Although we work hard to protect your information, no method of electronic storage or transmission can be guaranteed to be completely secure.
 

7. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary to fulfill the purposes described in this policy.
 

Some information must be retained for financial, legal, tax, or regulatory reasons. When information is no longer needed, we take reasonable steps to securely dispose of it or remove identifying details.
 

8. Your Choices and Your Rights

We want you to feel comfortable and in control of your information.

You may contact us at any time to:

• Ask what personal information we maintain about you

• Request corrections to inaccurate information

• Unsubscribe from non-essential emails or postal communications

• Ask us to stop using your information for certain communications

• Ask questions about how we handle your information
   

You can unsubscribe from our communications by following the instructions included in our emails or by contacting us directly. Please understand that we may need to retain certain information to meet legal, tax, accounting, or regulatory requirements.
 

9. Children's Privacy

Our website and charitable activities are not directed toward children under 13.
 

We do not knowingly collect personal information from children under 13 without appropriate parental or guardian involvement.
 

10. Changes to This Privacy Policy

From time to time, we may update this Privacy Policy to reflect changes in our practices or applicable requirements.
 

If we make changes, we will post the updated policy on our website and revise the effective date.

Our commitment to protecting your information and not selling, renting, trading, or sharing your contact information with outside organizations for their own marketing, fundraising, or promotional purposes remains central to our privacy practices.
 

11. Questions? We’re Here to Help.

If you have questions about this Privacy Policy or how we handle your information, please reach out to us.
The Eagle Haven Fund
370 James Street
Suite 105
New Haven, CT 06513
info@eaglehavenfund.org
(203) 747-8981